I am very interested in the NOOM program. I signed up for and paid for it.
It was not until the end of the sign up process that I realized it is only available with an app on a phone. I gave my home phone number that does not accept apps. I do have a very small iPhone and it would be very frustrating to have to get the program off it everyday. And since I gave my home phone #, I have no way to contact my "coach" who emails me but does not respond to my replies x 3.
I want to cancel my subscription, request a refund, receive confirmation of this and confirmation that there will not be any further charges, automatic or otherwise.
I look forward to when the entire program will be available on my laptop. I will be reporting this to the BBB.
User's recommendation: Be sure you have a cell phone and be prepared to have to follow the entire program on it.
Preferred solution: Full refund.