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Refund—overcharged, tried to close

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I signed up not realizing just how much money was expected. I unsubscribed at least on my phone. I absolutely cant afford this and didnt know it was expected to be paid all at once.I didnt know that closing the subscription didnt cancel the membership. I ask you to please refund this money as this was a bit misleading. I think you have a great program, but I cant pay this. I havent logged on since.
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ID
#3575684 Review #3575684 is a subjective opinion of poster.
Loss
$189
Preferred solution
Full refund
Most helpful review

Cancel my subscription And refund payment

I received no advance notice for second renewal, however, I did receive advanced notice for the first.

User's recommendation: Send renewal at least 5 business days before subscription period ends.

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ID
#4180577 Review #4180577 is a subjective opinion of poster.
Loss
$134
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I wish to cancel

They took my counselor away- they never gave me any time to adjust- they took my counselor away- Im extremely upset- Im gaining weight Im so upset. It was never the same acfternyou took my personal coach- twice! I am getting a lawyer and I am also going on Twitter , Facebook and Google- you are going to regret it e Specially after I report you to the Better BUISNESS BUROUGH

User's recommendation: Don’t go to noom they will yank your counselor away.

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ID
#4054580 Review #4054580 is a subjective opinion of poster.
Pros
  • Coaches
Cons
  • Taking coach away
Loss
$100
Preferred solution
I told noom over a month ago I anted to cancel.i have all new credit cards! I can’t Give you something I don’t have

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