Noom Reviews

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New Reviewer

Double billing.

Noom - Double billing.
Noom - Double billing.
Noom - Double billing.
Noom - Double billing.
Noom - Double billing.
Noom - Double billing.
I have been double billed all along. Ive been trying to cancel since October of 2019 and still more bills. Not just the monthly fee of 44.48 through iTunes but 6 moth fee of 143 every six months.

User's recommendation: Don’t bother.

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ID
#1884419 Review #1884419 is a subjective opinion of poster.
Pros
  • Will take your money
  • Double billing
Cons
  • Cannot get in touch with any customer service
Loss
$2070
Preferred solution
Full refund
New Reviewer

Charged incorrectly

I would like a full refund please. I did the 2 week trial and I cancelled before hand and now it charged me 200 dollars and I'm a single mum on centrelink and now have no money for the rest of the week
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1 comment
#2081233

Why was I charged $219 for making a claim against Project Source for restitution of parts missing from the package I bought, which cost approximately $42.00?

ID
#2995241 Review #2995241 is a subjective opinion of poster.
Loss
$219
Preferred solution
Full refund
New Reviewer

Taken money from my account

Noom has taken money from my account but then cancelled the Subscription so now I cant use the app and Ive only had my 14 day trial I havent actually had a chance to use the app yet youve taken money from my account please can I have a refund for this as youve cancelled my account

User's recommendation: Not easy to use nothing but problems.

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ID
#2990628 Review #2990628 is a subjective opinion of poster.
Service
Noom Membership
Pros
  • No pros
Cons
  • No one to speak to only machines
  • Impossible to reach by phone
Loss
$39
Preferred solution
Full refund
New Reviewer

I want a refund

I never logged on to your web site. I want a full refund immediately Patricia Kent 631 553**** I dont have 100 words Another reason I dont want anything to do with this site Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Zxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

User's recommendation: Be warey.

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ID
#2971784 Review #2971784 is a subjective opinion of poster.
Pros
  • Rufund
  • False advertisement
Cons
  • Not useful
  • No one to tell
  • No one to hell
Loss
$300
Preferred solution
Full refund
New Reviewer

Resolved: Cancelation and refun.Thanks!

Update by user Oct 14, 2021

Company fixed the issue and I have been provided with full refund.

Original review posted by user Oct 14, 2021
I dont receive any product in the 10 days freecame on,dont make me feel angry with you guys.and Thanks.

User's recommendation: Is ok…you can try,but first believe in your self….

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Resolved
ID
#2970035 Review #2970035 is a subjective opinion of poster.
Pros
  • Exspensive
Cons
  • No compromise
Preferred solution
Full refund
New Reviewer

Because you asked for it

Sign up process for free trial is extremely sneaky and Noom makes it difficult to sign up only for the free trial. And the free trial is not even free.

User's recommendation: Be very cautious.

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ID
#2964056 Review #2964056 is a subjective opinion of poster.
Location
Denver, Colorado

Information

This program has a wonderful concept. The science is there but the 1 on 1 counseling is a joke. Very slow response not very helpful when you are having a crisis. If the support was really a part of the program I would have never left! To bad such a good idea.

User's recommendation: Don't have expectations that you're going to receive support. Just use all of their other weight loss tools.

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ID
#2961874 Review #2961874 is a subjective opinion of poster.
Location
Coeur D Alene, Idaho
New Reviewer

Want a refund and to cancel

Thank you for your polite and courteous assistance. I am very satisfied. Would definitely recommend to others.
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ID
#2959596 Review #2959596 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Cancel my membership

I have lost all the weight for now.I dont have any thing left to say. It is a great program. I will try again if I need to lose more weight. It was really nice to have when I needed it. I will have my daughter give it a try.

User's recommendation: Give it a try.

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ID
#2947616 Review #2947616 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Do not use app don’t have the money

Can not afford this I am 72 yrs old I dont have the money for this I have never used it. Please cancel this please

User's recommendation: Know what u are doing ,It’s to expensive for a fixed income senior.

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ID
#2942653 Review #2942653 is a subjective opinion of poster.
Location
Wilson, North Carolina
Pros
  • Never used
Cons
  • Never ised
  • Never used app
Loss
$99
Preferred solution
Let the company propose a solution

Could someone me please.. 954851****. Again I was told that I would get some supplement in the mail and it haven't received anything...

I need 1 of your products ... $49... Was taken from my acc.... Then 240 and o and o have'nt recieved anything for all this money...
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ID
#2932811 Review #2932811 is a subjective opinion of poster.
Location
Mobile, Alabama
New Reviewer

Make sure We are not being charged. Kinne and Jim Kirschbaum's fwwpftugi Hi Hi g if yfguuq GC f Wt glacier mom

pul Did not work for us. Kinne/Jim Kirschbaum Hi this is Kinne Kirschbaum. A friend from Seattle recommended this program to us. Sure that we have our money back we aren't continuing please confirm that it's frustrating that I can't get you on the phone. Call me 208-286-****. Is October 1 or second.

User's recommendation: Must be ready to lose.

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ID
#2926624 Review #2926624 is a subjective opinion of poster.
Pros
  • App easy to use
Cons
  • Diff cancelling
  • Its was to hard to understand how the programs works
New Reviewer

I tried a 7 day trial with Noom. I texted Noom that I was not interested in containing and to please stop. I disconnected my app. Yesterday, Noom charged my checking account $129. PLEASE refund N

I tried a 7 day trial with Noom. Before the 7 days were I texted Noom that I did not want to continue with Noom. I got NO warning and my checking account was deducted $129.00. PLEASE refund it immediately!
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ID
#2922067 Review #2922067 is a subjective opinion of poster.
Service
Noom Membership
Pros
  • Lots of people have used it
  • Unkown
Cons
  • Impossible to contact
  • Charged without consenting to subscription
Loss
$129
Preferred solution
Full refund

Wrong number

Call couldnt be completed Noom charged me nearly $200 for a FREE trial and I still havent been able to get in touch with them! Had to cancel my card!!! They ABSOLUTELY SUCK!

User's recommendation: Do NOT trust NOOM.

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ID
#2918740 Review #2918740 is a subjective opinion of poster.
Location
Thornville, Ohio
New Reviewer

Stop payment

I was incorrectly charged for another three months of Noom and I didnt sign up for it. Im getting a refund.

User's recommendation: Be careful!

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ID
#2915668 Review #2915668 is a subjective opinion of poster.
Service
Noom Membership
Pros
  • Easy to sign up and take your money
Cons
  • No live customer service
Preferred solution
Full refund
New Reviewer

Enquirer

I was promised a full refund within 5-7 day but over two weeks now. I contacted minutes after making my application. I was assuming I would be sent maybe information about how things work but within minutes the money was gone from my account and I didnt realise I was committed but when I called as I said I was promised a full refund. If i am not fully refunded within the next 5-7 working days as youse obviously have my bank details, I will be taking other measures to retrieve what is mine.

User's recommendation: Don’t sign up unless you fully understand or are IT literal.

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ID
#2915605 Review #2915605 is a subjective opinion of poster.
Pros
  • Non
Cons
  • Do not know
Loss
$200
Preferred solution
Full refund

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