Noom

I log my meal. I push done. I push close. Instead of returning to my general daily page, my screen switches to the analysis/ share your analysis page and my screen freezes on this page. Nothing happens when I push the red close. The only way I can exit that page is to turn off my iPhone 8, restart the phone, and when I push my NOOM app it starts again with accessing your account. The whole failed app process begins again: log meal, push done, unasked for analysis page pops up, analysis page is frozen on my screen and will not close, turn off my iPhone, restart my iPhone, After restarting my iphone I can use Safari, Google, etc. once again. Oh, and one more thing-when the NOOM app freezes in the analysis page, I cant exit it to use any of my internet until I shut my phone off and restart. The problem is not with my iPhone. It works perfectly until I log my food on the NOOM app. THIS HAS BEEN GOING ON FOR ONE WEEK! I GOT ONE LIVE PHONE CONVERSATION WITH A TECH, HE SPENT 1-1/2 HOURS ON THE PHONE WITH ME, AND AT THE END HE COULDNT FIX THE PROBLEM. HE SAID HE WAS GOING TO SEND MY PROBLEM HOGHER UP THE TECH CHAIN. I WAITED TWO DAYS BEFORE I GOT AN EMAIL RESPONSE. I ASKED FOR A LIVE PERSON. NO RESULTS. NOOM SENT TWO MORE EMAILS ASKING IF MY PROBLEM HAS BEEN RESOLVED EVEN THOUGH I HAVENT HAD ANY HELP OR COMMUNICATION FROM A HIGHER UP/MORE ADVANCED TECH. I HAVE EMAILED A DESCRIPTION OF THE PROBLEM MANY TIMES. I KEEP REQUESTING A PHONE CALL FROM A LIVE PERSON EVERY TIME I SEND A DESCRIBE THE PROBLEM EMAIL TO NOOM! I HAVE BEEN A NOOM CLIENT FOR TWO YEARS. I AM 68 YEARS OLD AND NOT TECH SAVVY. I REALLY NEED NOOMS HELP AND I NEED IT FROM AN ADVANCED TECH IN AN ACTUAL TELEPHONE CONVERSATION!!!