Noom
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Noom Overview
Noom has 1.5 star rating based on 1136 customer reviews. Consumers are mostly dissatisfied.
14% of users would likely recommend Noom to a friend or colleague.
- Rating Distribution
Pros: No pros, Dont know, Took my money without permission.
Cons: No customer service readily available, Poor customer service, Impossible to cancel.
Noom has 1.5 star rating based on 1136 customer reviews. Consumers are mostly dissatisfied.
14% of users would likely recommend Noom to a friend or colleague.
- Rating Distribution
Pros: No pros, Dont know, Took my money without permission.
Cons: No customer service readily available, Poor customer service, Impossible to cancel.Recent recommendations regarding this business are as follows: "do not use this", "Avoid at all costs", "I don’t know what to recommend. I really have liked the logging app on NOOM.", "DO NOT USE THE PROGRAM IT DOES NOT WORK", "Excellent service just waiting on confirmation of subscription.".
Most users ask Noom for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Noom Reviews
"I can’t get a live phone call. I have a major app problem."
I log my meal. I push done. I push close. Instead of returning to my general daily page, my screen switches to the analysis/ share your analysis page and my...
"Canceled subscription but still charged"
I canceled my subscription back in August. I was charged $211.99 on 10/13/2023 for the year. I tried to go back in the app and make sure I had properly...
Hoffman, New Jersey
I signed up 2 times by mistake
Minneapolis, Minnesota
I can’t get a live phone call. I have a major app problem.
User's recommendation: I don’t know what to recommend. I really have liked the logging app on NOOM.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Charged me without consent
- Lot of infirmation
- It did not work for me i gained weight so i did not finish my 3 months subscription
Preferred solution: Full refund
User's recommendation: Avoid at all costs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Refund me
Couldn't get refund but offered free subscription I could give someone else. Expected at least partial refund.
- Noom is terrific
- Timing for refund
Preferred solution: Full refund
Brewster, New York
This company is a rip off!! DO NOT USE THEIR SERVICE!! Program does not work and when you cancel they never honor it
User's recommendation: DO NOT USE THE PROGRAM IT DOES NOT WORK
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
Complaint
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Canceled subscription but still charged
- Not ethical
Preferred solution: Full refund
User's recommendation: do not use this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Seattle, Washington
Resubscription
Hamilton, Ontario
Cancel subscription
User's recommendation: Call noom to cancel
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: The stole money from my account
Company resolved the issue.
- Non for me
- Are a scam
Preferred solution: Full refund
User's recommendation: stay away from NOOM
Wolverhampton, Wolverhampton
Trying to pay subsciption
User's recommendation: Excellent service just waiting on confirmation of subscription.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Wrong charges
- Hope
- Being charged out of the blue
Preferred solution: Full refund
Can't find my account since I got a new phone
Preferred solution: My account back reopen WTH App
Calgary, Alberta
Unauthorized charge
User's recommendation: Do not recommend- no way to contact them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Montreal, Quebec
Customer service was great
Charged twice without my consent
Preferred solution: Full refund
User's recommendation: Not at all recommended
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