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Refund—overcharged, tried to close

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I signed up not realizing just how much money was expected. I unsubscribed at least on my phone. I absolutely cant afford this and didnt know it was expected to be paid all at once.I didnt know that closing the subscription didnt cancel the membership. I ask you to please refund this money as this was a bit misleading. I think you have a great program, but I cant pay this. I havent logged on since.
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ID
#3575684 Review #3575684 is a subjective opinion of poster.
Loss
$189
Preferred solution
Full refund
New Reviewer

I cancel my free trial before I even got started and you're still sending me things

2.6
They were supposedly checking on things and cut my call off without any followup.I would not do any free trial with them as they do not let go of you .

User's recommendation: don't try any trial with them, it is like Tar Baby.

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#4451548 Review #4451548 is a subjective opinion of poster.
Preferred solution
stop sending me things, do not charge me , etc.
New Reviewer

Their customer service is the worst. NEVER USE NOOM!

1.0
Selected to NOT auto renew. They renewed and claimed there was no option to not auto-renew. Customer service is a joke. Today (Monday) the "head" of customer service (the supervisor of the person who answered the phone Marjorie Lopez, employee #321****) claimed she was...
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#4316339 Review #4316339 is a subjective opinion of poster.
Pros
  • Psych tips really are super helpful
Loss
$286
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

You have cancelled my subscription as i am pregnant but taken my money

1.3