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Beware of purchases | Noom review from Colorado Springs, Colorado

1.0
Details
I purchased a DNA test for $39. Nowhere does it say you don’t get results until you pay 180 or so (I don’t remember exactly) for the lab fee. I tried to get a refund for the test which was unused, but was not successful.
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Review
#1713226 Review #1713226 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$39
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Please stop sending me your product! | Noom review

1.0
Details
I canceled you and you keep sending me your product.
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Review
#1764751 Review #1764751 is a subjective opinion of poster.
Cons
  • Poor customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$129
Preferred solution
Full refund
Tags
  • Noom Is A Scam
  • They Take The Money And Run

Be sure you really know what you want because they don't make it easy to cancel | Noom review

1.0
Details
once I participated and thought I'd try it I found that after the 14 day trial i was going to be charged for a 2 month period I didn't want. I have spent more than an hour trying to get a number to call and cancel but everything I'm coming across says i have to do it through an app I must pay for. That's BS! Given that basically I'm a computer illiterate in the world today I don't know how else to search for a resolution. They were QUICK to charge my card for the trial period but not so quick to get back to me via email re canceling the trial! This doesn't give me a trusting feeling!!noom
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Review
#1764627 Review #1764627 is a subjective opinion of poster.
Service
Noom Membership
Pros
  • Dont know
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$10
Preferred solution
cancel subscription
Tags
  • They Take The Money And Run

50% off offer came in the mail | Noom review

I received a mailing about Noom with a 50% off offer to sign up. I signed up yesterday via the internet and forgot about the mailing. Is there any way to get the 50% off on my personal plan? There is a number on the front of the mailing offer and the attached card.
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Review
#1764565 Review #1764565 is a subjective opinion of poster.
Reason of review
50% off offer came in the mail
Loss
$70
Preferred solution
Price reduction

It’s a scam | Noom review

I signed up for the 2 week trial for $10 and it showed they were charging $129 on that day. There is no available number that works to cancel.
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Review
#1764515 Review #1764515 is a subjective opinion of poster.
Pros
  • Dont know
Cons
  • Impossible to cancel
Reason of review
Not as described/ advertised
Loss
$129
Preferred solution
Full refund
Tags
  • Noom Is A Scam

Absolutely not | Noom review from Buffalo, New York

Was billed for Noom even though I canceled and had text that I would not be billed. You cannot get a hold of anyone. Do not sign up!! Total rip off! Scam! Thieves!
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Review
#1763403 Review #1763403 is a subjective opinion of poster.
Service
Noom Membership

Shari McDonnough | Noom review from Miami, Florida

Hi My name is Shari Mcdonnough You recently charged $129.00 on the 16th of January. I never agreed to this payment. Im not interested in you product. Please return my money to my account ASAP. I never used your services. Please attend to this matter expeditiously. Thank you
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Review
#1763323 Review #1763323 is a subjective opinion of poster.

Don't be fooled when they tell you trial is $1 they take the money out anyway even if you tell them not to | Noom review

1.0
Details
Took out $173.71 out of my account without my permission I told them all I wanted was the $1 trial nothing else
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Review
#1763078 Review #1763078 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$174
Preferred solution
Full refund

Don't be fooled when they tell you trial is $1 they take the money out anyway even if you tell them not to | Noom review from Memphis, Tennessee

1.0
Details
Noom took $173 out of my account the only thing I authorize with the free trial for $1 I told them I only wanted the free trail and they took it out anyway I have already contacted better business bureau please refund my money as soon as possible
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Review
#1763073 Review #1763073 is a subjective opinion of poster.

No cell phone | Noom review

I don't have a cell phone I have a kindle and I can't download the app so please cancel my trial membership thankyou! Shannon mcbride email address mcbrides99@yahoo.com
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Review
#1761705 Review #1761705 is a subjective opinion of poster.
Pros
  • Need a cell phone to get the app
Reason of review
Order processing issue
Loss
$11
Preferred solution
Figure out how I can use nook app on a kindle

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Don't have any. | Noom review

My child ordered this without permission. I want it cancelled and a full refund. My card company was supposed to have blocked this transaction but apparently that didn't happen.
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Review
#1761241 Review #1761241 is a subjective opinion of poster.
Pros
  • Dont know
Cons
  • Dont know
Reason of review
I didn't order this.
Loss
$159
Preferred solution
Full refund