
Noom
Noom Overview
Noom has 1.5 star rating based on 1136 customer reviews. Consumers are mostly dissatisfied.
14% of users would likely recommend Noom to a friend or colleague.
- Rating Distribution
Pros: No pros, Dont know, Took my money without permission.
Cons: No customer service readily available, Poor customer service, Impossible to cancel.
Noom has 1.5 star rating based on 1136 customer reviews. Consumers are mostly dissatisfied.
14% of users would likely recommend Noom to a friend or colleague.
- Rating Distribution
Pros: No pros, Dont know, Took my money without permission.
Cons: No customer service readily available, Poor customer service, Impossible to cancel.Recent recommendations regarding this business are as follows: "do not use this", "Avoid at all costs", "I don’t know what to recommend. I really have liked the logging app on NOOM.", "DO NOT USE THE PROGRAM IT DOES NOT WORK", "Excellent service just waiting on confirmation of subscription.".
Most users ask Noom for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews











































I signed up 2 times by mistake
I can’t get a live phone call. I have a major app problem.
User's recommendation: I don’t know what to recommend. I really have liked the logging app on NOOM.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Charged me without consent
- Lot of infirmation
- It did not work for me i gained weight so i did not finish my 3 months subscription
Preferred solution: Full refund
User's recommendation: Avoid at all costs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Refund me
Couldn't get refund but offered free subscription I could give someone else. Expected at least partial refund.
- Noom is terrific
- Timing for refund
Preferred solution: Full refund
This company is a rip off!! DO NOT USE THEIR SERVICE!! Program does not work and when you cancel they never honor it
User's recommendation: DO NOT USE THE PROGRAM IT DOES NOT WORK
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Complaint
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCanceled subscription but still charged
- Not ethical
Preferred solution: Full refund
User's recommendation: do not use this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resubscription
Cancel subscription
User's recommendation: Call noom to cancel
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: The stole money from my account
Company resolved the issue.
- Non for me
- Are a scam
Preferred solution: Full refund
User's recommendation: stay away from NOOM
Trying to pay subsciption
User's recommendation: Excellent service just waiting on confirmation of subscription.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong charges
- Hope
- Being charged out of the blue
Preferred solution: Full refund
Can't find my account since I got a new phone
Preferred solution: My account back reopen WTH App
Unauthorized charge
User's recommendation: Do not recommend- no way to contact them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Customer service was great
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