1. They set a really narrow introductory period then bill you for 4 months.
There is no way to get a refund. I contacted them via email - there is NO WAY to contact them via phone - stating that I would pay for one month of service because I missed the date and NO reply.
2. They set up some crazy, nonsensical, circular cancellation instructions that are IMPOSSIBLE to follow. It is not possible to follow the directions as there is no "Blue coach bubble" on their clunky, useless app.
TIP: GO TO PAYPAL AND STOP AUTOMATIC PAYMENTS. THIS IS THE ONLY WAY.
3. The app is clunky and useless. Just use free, BETTER, apps like myfitnesspal and bodybuilding.com
I am so disgusted. I am going to paypal to dispute the charge now and I will be filing with BBB if I can sustain the energy for this BS.
Product or Service Mentioned: Noom Membership.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $90.
Preferred solution: Price reduction.
Noom Cons: Impossible to cancel.