I need to dispute a charge to my account and I need to speak with someone, not an app. I began going through the process to sign up, I was asked at one point what I thought would be an appropriate amount of money to pay for the 2week trial of "therapy" and to enter my info.
I entered my info and was asked to continue with my sign up. I NEVER completed signing up for noom and decided it wasnt something that I could afford to do. I noticed I was immediately charged the $10 I chose when asked about appropriate payment but I chalked it up and did not dispute as I figured it just did that as soon as my info was entered. Today I have now been charged $150 and DID NOT complete my sign up for your program.
I'm am disputing this with your company as well as my bank. I cannot afford this program right now as I am unemployed and this is not right.
Product or Service Mentioned: Noom Free Trial.
Monetary Loss: $150.
Preferred solution: Full refund.