Anonymous
map-marker Saint Louis, Missouri

It was handled to my satisfaction; this is my third reply

this has been handled to my satisfaction
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BARBARA H Ktg

Want to re-unite while I have time left on what's already paid

I would like to speak to a human
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Loss:
$150

Preferred solution: Have a human call me, thanks

Tamika H Phc

Not a happy customer

I joined Noom and I was trying it for 10 days for $10.00. I look at my bank statement and they helped themselves to $159.00 of my hard earned money!!! I am pissed I will not recommend Noom to anyone. They dont tell you this up front!!!
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Loss:
$159
Pros:
  • Will take your money
Cons:
  • Hard to get in touch with authors but not coaches

Preferred solution: Full refund

User's recommendation: Don’t do it!!! Say no!!

Niovi M

Dont but it

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Just business practices and customer services SUCKS of i was you CEO i would love to know that the excellent tool that im providing is distortion by my employees
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Loss:
$132
Pros:
  • No pros
Cons:
  • Get your money & site is gone

Preferred solution: Full refund

Thammy S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

CHARGED After canceled free trial

I cancelled my free trial and they still charged me
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Loss:
$210

Preferred solution: Full refund

Anonymous

To cancel membership immediately!

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I was unable to log into my account from my mobile phone which was connected to my home WiFi. Then I was unable to get help, however it was clear that the only way to cancel was to log into your account and navigate through... Disappointed, I was looking forward to the suggestions.
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User's recommendation: Make sure you can gain access to the account

Jennifer N Bzl

Charges

I signed up for a free trial and then was charged $138 after canceling the 1st day. This is a scam!!!
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Loss:
$138

Preferred solution: Full refund

User's recommendation: Don’t try

Jeanette H Tce

Trying to cancel

I am simply trying to cancel the 14 day trial. I cannot log in or anything to cancel that way. Called number to cancel, could not speak with live representative
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Loss:
$10

Preferred solution: Full refund

kelley c Cgv

Questions

Message very muffled. Indecipherable. Need to speak directly. Please. 337 366 ****
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Preferred solution: Need advice

Traquan Trw
map-marker Germantown, Maryland

Billing concern

I signed for 14 day review and was immediately charged 129.00 at 14th day without warning or option to decline
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Christie H Gbo

Charged me for a plan I did not sign up fo

Money came out my bank for a plan I don’t want!!!!!! I want my money back!!!!
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Loss:
$160

Preferred solution: Full refund

Lisa P Gtq

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Verified Reviewer

Don't be fooled!

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Noom very quietly charges you 99.00 even if you cancel the subscription on time then does not provide a contact number to dispute the charges. THIS IS A SCAM!!!!!
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Loss:
$99
Cons:
  • No customer service readily available
  • Impossible to cancel--customer servise is non existant
  • Poor customer service
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Lori C Wka

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Verified Reviewer

Cancelation

I signed up for trial and have not received any information via email or any other way , My credit card has been charged and would like to cancel to prevent any other charges , please help
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Preferred solution: Cancel do not further

Anonymous
map-marker Ridley Park, Pennsylvania

CANCELLATION of Plan and reimbursement

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The company took $10 fee and is still asking for my credit card and Im unable to get in touch with anyone to cancel and reimburse through the app
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User's recommendation: Would not

Anonymous
map-marker Treharris, Wales

Dry very difficult to contact

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I signed up for the weeks trial and paid eight pounds,heard nothing for ages, then, totally unauthorised by myself, £99 pounds was taken from my account. I am applying for a refund because at 82 I consider your plan would be detrimental to my welbeing, also my doctor agrees with me.nopm Y
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